| Sunday November 2nd | | Monday November 3rd |
Registration Desk Open | SMS Training Breakout 1 | SMS Training Breakout 2 | HUG Welcome Reception | General Session | Tracks |
8:00 AM
7:00 PM | 9:00 AM
12:00 PM | 1:00 PM
4:00 PM | 6:30PM
10:00 PM | 8:00 AM
9:45 AM | 10:15 AM - 12:15 PM
Working Lunch - 12:15 PM - 1:30 PM
1:30 PM - 5:15 PM |
| | 111
Basic & Beginning
Use
Part I (T) | 131
Basic & Beginning
Use (T) | | Carolina Ballroom | 221
Front Office Track (D)
Facilitator-Rick Tibbitts
SMS |
| | 112
New Features
Part I (T)
| 132
New Features
Part II
(T) | | | 222
Reservations Track (D)
Facilitator - Nancy Davis
SMS |
| | 113
Rates
(T) | 133
Rates (T) | | | 223
Finance & Accounting Track (D)
Facilitator - Mark Fry
SMS |
| | 114
The Cube
(T) | 134
R&R Report Writer
Hammerman Associates
(T) | | | 224
Recreational Scheduling/Activities Track(D)
Facilitator-Susie Thiele
SMS |
| | 115
Package Breakage & Entitilement (T) | 135
Golf Tee Times (T) | | | 225
IT Track (D)
Facilitator-Jeff Henschel
SMS |
| | 116
Spa/Rec. Scheduling
(T) | 136
Groups -
Routing (T) | | | 226
Support Services Track (D)
Facilitator-Brian Goodyear
SMS - |
| | 117
Owner Fullfillment
(T) | 137
Owner
Fullfillment
(T) | | | 227
GM/Admin Track (D)
Facilitator - Terry Price
SMS |
| | | | | |
| Tuesday November 4th | | | Wed Nov 5th |
JSM
Discussion | Breakout 4 | Breakout 5 | Breakout 6 | SMS Party | Breakout 7 |
8:00 AM
10:15 AM | 10:45 AM
12:15 PM | 1:30 PM
3:00 PM | 3:30 PM
5:00 PM | 7:00 PM
? | 9:30 AM
11:00AM |
| Carolina Ballroom | 321
Visual Tee Times
(D) | 331
Beginning Yield Management
(D)
| 341
Advanced Yield Management
(T) | | 411
Activities
(T) |
| | 322
Beginning Housekeeping
(T) | 332
Advanced Housekeeping
(T)
| 342
Visual Recreational Scheduling (T) | | 412
Updating to Version 14.0
(T) |
| | 323
Correspondence
(D) | 333
Beginning Groups
(D) | 343
Advanced Groups
(D) | | 413
City Ledger
(D) |
| | 324
Network Concepts
(D) | 334
SMS|World (T) | 344
Advanced Internet (D) | | 414
Advanced Hardware (D) |
| | 325
Owner Fullfillment -
Pooling (T) | 335
System Maintanence/
Night Audit (D) | 345
Owner Fullfillment -
Non-Pooling (T) | | 415
Membership
(D) |
| | 326
Rates/F5
(D) | 336
Packages
(D) | 346
Misc. Rates & Defaults
(T) | | 416
Profiles (T) |
| | 327
SMS|Enterprise
(T) | 337
Common How To's (T) | 347
Top 10
Trouble-shooting
(T) | | 417
SMS Touch (D) |